1. You can return an item in store or send the item back to us . Use our website to find where our store is located.

2. You will need to bring along the order email in addition to the payment card used to purchase the goods.

3. Please note that the range available in store may differ from that on the website so please telephone ahead to check the availability of a specific item.

4. In the event of return you must contact us to receive a returns form and it must be sent to our address with the item.

5. Items returned with no information and without our returns form will be rejected.

6. The products must be in their original packaging and in an unworn/unused condition. In the case of footwear,

7. this means that the footwear must not have been worn outside or treated in any way.

8. If your item is faulty and more than 14 days have passed, please contact

9. us via online chat or phone call, details can be found on the Contact Us page.

10. We sell a range of products for example NOCO, Duchinni, 

11. In certain circumstances these will need to be sent to the Supplier for assessment, we will be happy to advise 

12. further and make arrangements if necessary.

13. We cannot refund any costs incurred for any returns or 'Special' or 'Express' services. 

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Right to Cancel:

You can cancel your order within 14 days of receiving it. Orders that have already been dispatched will need to be returned to us 
through the usual method.

If cancelling an order this means returning the order in its entirety to our store, in this instance a refund for the item, will be given within 14 days of us receiving it back. 

If you need any further information, please  contact us via contact page on our website.

Returns received at our store without a returns form will be rejected. 
Please contact us should you require a new Return form.

All our usual returns T’s & C’s apply.

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Our return address is 

Roadrunner Motorcycles ltd

Unit 7b

Fromeside industrial Estate

Dr Newtons Way

Stroud

Gloucestershire

GL5 3JX

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